Questions & Answers

With the “Pay-by-invoice parking” service, you can park without having to pay at the payment machine each time you park. The license plate number you have on file in the customer portal will be automatically recognized. At the end of the month, you will receive an invoice for all parking transactions, which you can view in your account. Please note that you must register your number plate before your first entry.

In allen PBG-Parkgaragen mit Kennzeichenerkennung.

Simply update your number plate in the customer portal. This ensures that only active vehicles are billed. Please note that you must register your number plate before your first entry.

A parking voucher is a prepaid voucher that you can use to pay for parking at participating PBG car parks.

Parking vouchers can be ordered using the online form on the website.

Before exiting, enter your license plate number on the touchscreen at the automated toll booth. The parking fee is displayed. Hold the parking voucher in front of the QR/barcode scanner (located in the center of the payment machine), and the value of the voucher will be deducted from the parking fee.

The parking vouchers are valid at the PBG car parks in Frankfurt listed on the voucher.

Parking vouchers are valid for three years from the date of issue.

No, for security reasons, lost or stolen vouchers cannot be replaced.