Whether for your commute to work or on your way home – with a long-term parking space, you can park relaxed and reliable at your fixed location in Frankfurt.
Parking with us is more than just arriving
Our digital services make parking convenient and modern. On this page, you’ll find all the parking-related services available in Frankfurt. At the same time, we’re thinking ahead: More and more of our parking garages are generating their own electricity via solar panels to power the electric vehicle charging stations on-site. This is how we combine practical service with sustainability and make parking in Frankfurt ready for the future.
Imagine your car parked here every day, completely stress-free
Secure your own permanent parking spot in the parking garage. Ideal for commuters, residents, or frequent parkers.
Pay-by-invoice parking
Sign up once and enjoy flexible parking without cash or tickets. Billing is consolidated in one monthly invoice, clear and transparent
Electric charging station – park and charge in one go
An increasing number of our car parks offers electric vehicle charging points in partnership with Mainova. Whilst you’re out and about in town, your car charges using eco-friendly electricity directly from the car park roof.
FAQ
What do I do if I have lost my parking ticket?
Please contact the PBG control center via the pay station. A replacement ticket will be issued. A service fee will be charged for the replacement in accordance with the parking conditions.
How do I find my car?
When parking, make a note of the floor you’re on. Some car parks offer additional guidance, such as parking space numbers or coloured markings.
How do I report damage or an incident in the car park?
Please speak directly to the on-site staff or contact the PBG control centre via the intercom. Please note that you must report the incident BEFORE leaving the car park.
How do I contact PBG Customer Service?
You can contact PBG Customer Service by telephone on the central support number: 069 26084500. The service is available Monday to Thursday from 8.00 am to 3.00 pm and on Fridays from 8.00 am to 12.00 pm. In emergencies or in the event of technical faults on site, the PBG control centre is available 24 hours a day.
Where can I find information about disruptions or construction work?
You can find the latest information on technical disruptions, maintenance work or construction work on the homepage and on the webpage for each car park.
Is there a central helpline for problems in the car parks?
Yes. There is a call button at every pay machine and at every exit, which you can use to contact the PBG control centre 24 hours a day.
Are the car parks monitored by CCTV?
Yes, most PBG parking garages are largely monitored by video surveillance. In addition, they are well-lit to ensure the highest possible level of safety and security.
Where can I hand in lost property if I find it in the car park?
Lost property can be handed in to the car park staff. Items that are not claimed will be handed over to the municipal lost property office after a certain period.