Whether you’re heading to work or back home – with a long-term parking space, you can park with peace of mind and reliability at your designated spot in Frankfurt.
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More InformationCurrent disruptions
Here we provide information about current disruptions in our car parks – such as those caused by construction work, maintenance or temporary closures. We do our best to keep any disruption to a minimum and will keep you updated here.
Easy parking in Frankfurt – convenient, digital, and eco-conscious
You’re visiting Frankfurt? Of course you’d like to park time-efficiently and stress-free – that’s exactly what PBG’s parking garages are for. Our website shows you at a glance where parking spaces are currently available. Use the interactive map to find the right location swiftly – whether in the heart of the city, near a train station, or in your favourite neighbourhood. You can filter for charging stations for electric vehicles, compare prices, and get directions directly to the parking garage.
With PBG, parking is more than just arriving
Our digital services make parking convenient and up-to-date. Use “Digital Parking” for cashless entry and exit via license plate recognition, pay conveniently by invoice, or secure a spot with a long-term parking contract. Businesses can give their customers and employees a bit of mobility with parking vouchers – which can be easily ordered online.
And because we care about tomorrow, we’re committed to a sustainable parking infrastructure. More and more of our parking garages are being equipped with photovoltaic systems. Their electricity is used directly for electric charging stations. This is how we combine mobility and environmental awareness – for a Frankfurt that remains not only easily accessible but also sustainable.
FAQ
What do I do if I have lost my parking ticket?
Please contact the PBG control center via the pay station. A replacement ticket will be issued. A service fee will be charged for the replacement in accordance with the parking conditions.
How do I find my car?
When parking, make a note of the floor you’re on. Some car parks offer additional guidance, such as parking space numbers or coloured markings.
How do I report damage or an incident in the car park?
Please speak directly to the on-site staff or contact the PBG control centre via the intercom. Please note that you must report the incident BEFORE leaving the car park.
How do I contact PBG Customer Service?
You can contact PBG Customer Service by telephone on the central support number: 069 26084500. The service is available Monday to Thursday from 8.00 am to 3.00 pm and on Fridays from 8.00 am to 12.00 pm. In emergencies or in the event of technical faults on site, the PBG control centre is available 24 hours a day.
Where can I find information about disruptions or construction work?
You can find the latest information on technical disruptions, maintenance work or construction work on the homepage and on the webpage for each car park.
Is there a central helpline for problems in the car parks?
Yes. There is a call button at every pay machine and at every exit, which you can use to contact the PBG control centre 24 hours a day.
Are the car parks monitored by CCTV?
Yes, most PBG parking garages are largely monitored by video surveillance. In addition, they are well-lit to ensure the highest possible level of safety and security.
Where can I hand in lost property if I find it in the car park?
Lost property can be handed in to the car park staff. Items that are not claimed will be handed over to the municipal lost property office after a certain period.
We provide assistance quickly and smoothly
Sometimes things don’t go to plan when you’re parking – no problem. Whether you’ve lost your parking ticket or need a replacement receipt, we’re here to help. You can easily report a found parking ticket or request a replacement receipt using our online forms. Our service team will deal with your enquiry promptly so that you’re back on the right track in no time – simple, digital and hassle-free.
